Waflob wrote:Computer problems always suck.
I'm confused about why you have to buy a replacement graphics card - if it's new, shouldn't it be replaced under the warranty / guarantee terms?
Rannegirl wrote:I have learned my lesson and the next time I buy a computer I will read the fine print regarding returns much more closely. After jumping through all the hoops they require to even send the item back, they then at their discretion have the right to determine "if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) service or alteration by anyone other than an authorized representative."
The tech and I discussed this before he cracked it open and he said with that much of a limited warranty -- especially the notations about improper shipping and improper current which are wide open to interpretation -- it didn't look good. And then if they decide it's not under warranty, I'm on the hook for shipping and labor charges. All in all, it was a better prospect to just have the local guy figure out the problem and then take care of it from there.
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