Collection Not Updating

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Jpo
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Collection Not Updating

Post by Jpo » October 14th, 2020, 7:06 am

Something must have changed on WOW side, reimporting is not working for me since yesterdays patch.

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Blueclaw
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Re: Collection Not Updating

Post by Blueclaw » October 14th, 2020, 7:18 am

I can confirm. It shows successful but my net pets are not showing up.

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Quintessence
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Re: Collection Not Updating

Post by Quintessence » October 14th, 2020, 11:37 am

Have you tried using another character to import? Must have recently logged onto that character and must be at least level 10.

Also, please make sure you have the correct Privacy settings on Bnet.

Blizzard.com > Log into your Account Settings > Privacy (left side panel) > Game Data And Profile Privacy - Share my game data with community developers (make sure this is Enabled)

Let us know if the above troubleshooting steps don't work, and if there are any specific errors that pop up when attempting to import.
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Jpo
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Re: Collection Not Updating

Post by Jpo » October 14th, 2020, 11:57 am

All settings look good, nothing has changed on my end as far as I can tell. Like I said it worked fine before yesterdays patch. Must be on wow end, also doesn't work on Xu-Fu site. I was going to delete my collection and try to reimport it,but didn't see any way to delete it.

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Re: Collection Not Updating

Post by Jpo » October 14th, 2020, 12:10 pm

It doesn't get any errors,so it looks like its updating,but just not with updated data. So it looks like where ever you pull your data from on the wow side isn't updating(armory?)

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Quintessence
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Re: Collection Not Updating

Post by Quintessence » October 14th, 2020, 12:14 pm

Thanks for the info. I've passed this on to our web developer. If there are any updates I'll post in this thread.
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Aranesh
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Re: Collection Not Updating

Post by Aranesh » October 14th, 2020, 2:11 pm

We have the same thing over at Xu-Fu's. I checked in blizzards API discord (public channel, no secrets or such) and they seem to be aware of the problem. They've also posted an update about it here:

https://us.forums.blizzard.com/en/blizz ... atch/12489

Sounds like we just have to wait until they resolve it on their end :-)

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