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Pet Update

Posted: July 7th, 2019, 8:06 pm
by Warpd
Has anyone else had this issue? I logged in today and did an update on how many pets I have and it re-imported them and says I only have 1 pet now instead of the 950+ that I actually have. Just curious if this happened to anyone else

Re: Pet Update

Posted: July 7th, 2019, 8:27 pm
by Ocelot2000
I've been having the same problem for about a week

Re: Pet Update

Posted: July 7th, 2019, 8:34 pm
by Quintessence
This is an ongoing issue on Blizzard's end (API). They're aware of the problem but there's no ETA on a fix. We'll just have to wait for now.

In the meantime, you can try this workaround to get your collection up-to-date. It doesn't work for everyone, but hopefully it does for you.

Re: Pet Update

Posted: July 7th, 2019, 9:43 pm
by Dwamli
Thank goodness! Blizz always has problems but I wasn't prepared for the site to have issues! lol

Re: Pet Update

Posted: July 8th, 2019, 8:15 pm
by Eighjan
you can try this workaround to get your collection up-to-date
Just tried this, but still not working - patience is key, I guess.

Re: Pet Update

Posted: July 9th, 2019, 11:32 am
by Dalrint
Quintessence wrote:
July 7th, 2019, 8:34 pm
This is an ongoing issue on Blizzard's end (API). They're aware of the problem but there's no ETA on a fix. We'll just have to wait for now.

In the meantime, you can try this workaround to get your collection up-to-date. It doesn't work for everyone, but hopefully it does for you.
This workaround worked for me! I'm so relieved, I went from 950 pets to...two.

Re: Pet Update

Posted: July 9th, 2019, 8:10 pm
by Timbit
It seems like the API bug may have been fixed .... tried re-importing my pets again a few minutes ago and all seems well now.

Re: Pet Update

Posted: July 9th, 2019, 10:47 pm
by Quintessence
Timbit wrote:
July 9th, 2019, 8:10 pm
It seems like the API bug may have been fixed .... tried re-importing my pets again a few minutes ago and all seems well now.
This seems to be the case!

Blizzard has fixed the issue affecting battle pet collection imports. You can use your main character to update your WarcraftPets profile once again. If you come across any errors while importing, please let us know. Thank you for your patience.

https://us.battle.net/forums/en/bnet/to ... 45#post-11

Re: Pet Update

Posted: July 9th, 2019, 11:52 pm
by Vephriel
Hooray!! I've missed my collection so much, it's great that everything's working again! :D