Update Pet Error?

Report bugs and share your ideas to improve WarcraftPets.
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Skyfireexodar
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Re: Update Pet Error?

Post by Skyfireexodar » July 8th, 2019, 11:00 am

Still not working for me...reduced to one pet from close to 1100...ouch.

Toenail
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Re: Update Pet Error?

Post by Toenail » July 8th, 2019, 4:59 pm

it had been working, but today Blizzard broke it again. Whisperwind server again

It does work when I select a low alt on Azjol-Nerub, same as last time

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Corsina
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Re: Update Pet Error?

Post by Corsina » July 8th, 2019, 7:49 pm

Thank goodness I still have my Sky Lantern!! lol No biggy. Will wait patiently for a fix. Is this on Blizzard's end?

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Arenlor
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Re: Update Pet Error?

Post by Arenlor » July 8th, 2019, 9:44 pm

Reading back through, it seems it is on Blizzard's end. https://us.battle.net/forums/en/bnet/to ... 045#post-9

I hope they say something else soon though, as it has been a week since they acknowledged it.

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Shadowprowl
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Re: Update Pet Error?

Post by Shadowprowl » July 8th, 2019, 11:26 pm

This worked great for me :) Thanks!

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Arbaah
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Re: Update Pet Error?

Post by Arbaah » July 9th, 2019, 4:40 am

"Work around" isn't working - at least not for me. Multiple attempts to update with characters that have not even gone near 8.2 - but still having my pet count reduced to 2. I hope Blizzard gets this fixed.

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Quintessence
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Re: Update Pet Error?

Post by Quintessence » July 9th, 2019, 10:47 pm

:!: Blizzard has fixed the issue affecting battle pet collection imports. You can use your main character to update your WarcraftPets profile once again. If you come across any errors while importing, please let us know. Thank you for your patience.

https://us.battle.net/forums/en/bnet/to ... 45#post-11
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Feel free to browse through my pet collecting blog: http://wowpetaddiction.blogspot.com

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Gbh102
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Re: Update Pet Error?

Post by Gbh102 » July 10th, 2019, 9:15 am

This work around has worked fine for me ;)) hurray, I have whole collection again, not miserable two pets :)))). Kudos !!!!

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Bigfire
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Re: Update Pet Error?

Post by Bigfire » July 10th, 2019, 9:33 am

Thanks. It's nice to be back on my own server again.

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Koleckai
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Re: Update Pet Error?

Post by Koleckai » July 11th, 2019, 7:47 pm

Quintessence wrote:
July 9th, 2019, 10:47 pm
:!: Blizzard has fixed the issue affecting battle pet collection imports. You can use your main character to update your WarcraftPets profile once again. If you come across any errors while importing, please let us know. Thank you for your patience.

https://us.battle.net/forums/en/bnet/to ... 45#post-11
Thanks for the update.

Neese
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Re: Update Pet Error? FIXED!!

Post by Neese » July 14th, 2019, 8:26 am

It would appear mine is working again, yay!!!

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AliveMage
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Re: Update Pet Error?

Post by AliveMage » January 5th, 2020, 6:11 pm

Still doesn't work for me :cry:

Alivemage @ Well of Eternity-EU

or

Alivemage @ Pozzo dell’Eternità-EU

always same error: Your character was not found...

Rathwahl
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Re: Update Pet Error?

Post by Rathwahl » January 21st, 2020, 10:33 am

I cant update my collection at all. I get a "character not found" message no matter what character I try on.

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Athyna
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Re: Update Pet Error?

Post by Athyna » January 27th, 2020, 5:09 am

Same problem, "character not found". And I've try with several characters. They are found on the armury, but the update didn't work for uploading my pets collection :(

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Quintessence
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Re: Update Pet Error?

Post by Quintessence » January 27th, 2020, 10:08 am

For those getting a "character not found" error, try troubleshooting using these steps:

1. Log into the character you have listed on WarcraftPets (must be level 10+). Open up your Pet Journal in-game.
2. Log out of WoW completely (all the way to the Battle.net launcher).
3. Wait a minute or two, and then re-import your collection to WarcraftPets.

If you're still receiving an error after using the steps above, please let us know and we'll look into it.
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Feel free to browse through my pet collecting blog: http://wowpetaddiction.blogspot.com

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Athyna
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Re: Update Pet Error?

Post by Athyna » January 28th, 2020, 3:22 pm

Quintessence wrote:
January 27th, 2020, 10:08 am
For those getting a "character not found" error, try troubleshooting using these steps:

1. Log into the character you have listed on WarcraftPets (must be level 10+). Open up your Pet Journal in-game.
2. Log out of WoW completely (all the way to the Battle.net launcher).
3. Wait a minute or two, and then re-import your collection to WarcraftPets.

If you're still receiving an error after using the steps above, please let us know and we'll look into it.
I've tried the way you told, but it's still not working. I've always the "ALERT: Your character was not found" problem.

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Quintessence
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Re: Update Pet Error?

Post by Quintessence » February 3rd, 2020, 7:01 am

If you have been unable to update your WarcraftPets collection, please try re-importing again. Our web developer has looked into it and applied a fix to the following realms:

EU Aggra (Português)
EU Chants éternels
EU Pozzo dell'Eternità

For those not on those realms and were receiving the "Character not found" error, try logging into your character, removing a piece of gear (keep it in your bags), and logging out of the game completely. This is to check and see if your armory page is actually updating with the most recent information.
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Feel free to browse through my pet collecting blog: http://wowpetaddiction.blogspot.com

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Athyna
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Re: Update Pet Error?

Post by Athyna » February 3rd, 2020, 7:37 am

Wonderful, it works perfectly now ! Spectial thank you to the web developer, I am on the realm EU Chants éternels and it was probably the problem.

Thank you to all the team !

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