Help for a user who can't log in

Report bugs and share your ideas to improve WarcraftPets.
Post Reply
User avatar
Mehetabel
Top Rater
Posts: 557
Joined: November 2nd, 2012
Pet Score: 6734
Realm: Lightbringer-EU
Contact:

Help for a user who can't log in

Post by Mehetabel » May 7th, 2019, 4:43 pm

I wasn't sure where else to post this. My BF is trying to log back in to his WCP account (that he hasn't used in years but it's connected to his armoury and still shows on the realm rankings) BUT he has forgotten his password and has since changed his email address (so can't do a forgotten password request).

Just wondering what his options are to get back into his account? Thanks.
Image

User avatar
Breanni
Site Admin
Posts: 467
Joined: December 1st, 2007
Pet Score: 1427
Realm: Scarlet Crusade-US
Contact:

Re: Help for a user who can't log in

Post by Breanni » May 7th, 2019, 8:55 pm

Have him contact us through our contact form and we'll work with him to recover his account:

https://www.warcraftpets.com/contact/?r ... %20account
Image

User avatar
Mehetabel
Top Rater
Posts: 557
Joined: November 2nd, 2012
Pet Score: 6734
Realm: Lightbringer-EU
Contact:

Re: Help for a user who can't log in

Post by Mehetabel » May 8th, 2019, 5:21 am

Thank you! I'll get him to do that! :D
Image

Post Reply