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My collection has plummeted to 2 (TWO) pets.

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Treponem
 
Posts: 18
Joined: February 26th, 2014
Pet Score: 5550
Realm: Aszune-EU

My collection has plummeted to 2 (TWO) pets.

Postby Treponem » September 10th, 2018, 3:46 pm

Having just updated my collection I seem to have plummeted to 11 points from a total of two pets. Why's this, as I have around 900

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Treponem
 
Posts: 18
Joined: February 26th, 2014
Pet Score: 5550
Realm: Aszune-EU

Re: My collection has plummeted to 2 (TWO) pets.

Postby Treponem » September 10th, 2018, 3:59 pm

After another reimport, this has now rectified itself. Panic over but I still don't understand why it happened.

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Kixxot
 
Posts: 1
Joined: October 13th, 2017
Pet Score: 4656
BattleTag®: Heisenberg56#21142
Realm: Argent Dawn-EU

Re: My collection has plummeted to 2 (TWO) pets.

Postby Kixxot » September 10th, 2018, 4:28 pm

The same happened to me. To fix it:

I went to "Manage Account"

Above your score, there is a selection "Connected Realm" - Make sure it is checked.

I do not know if it is a new item or if I unchecked it by mistake, but that is what the issue was in my case.

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Taphs
 
Posts: 1
Joined: August 31st, 2014
Pet Score: 5950
Realm: Tyrande-EU

Re: My collection has plummeted to 2 (TWO) pets.

Postby Taphs » September 27th, 2018, 9:51 am

Why fix this? Its great! Now we have a new 1 thousand more pets to find XD


(Thanks Kixxot, it worked for me)

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Angelcat2887
 
Posts: 79
Joined: July 3rd, 2010
Pet Score: 6265
BattleTag®: Angel2887#2347
Realm: Aggramar-EU

Re: My collection has plummeted to 2 (TWO) pets.

Postby Angelcat2887 » September 27th, 2018, 4:59 pm

oh no, mine has just done it aswell, but its not fixing itself :o

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Sparroew
 
Posts: 2
Joined: February 7th, 2015
Pet Score: 6211
Realm: Thrall-US

Re: My collection has plummeted to 2 (TWO) pets.

Postby Sparroew » September 29th, 2018, 1:43 am

I too just lost around 10 pets from my collection and it’s not fixing itself. I figured I would update since I got a new pet and leveled it tonight only to watch my score plummet. Something must be borked.

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Tekulve2018
 
Posts: 53
Joined: January 12th, 2018
Pet Score: 5317
Realm: Stormrage-US

Re: My collection has plummeted to 2 (TWO) pets.

Postby Tekulve2018 » September 29th, 2018, 3:23 am

Hiya all
This post made me wonder something about my collection. I have never been able to get the Guild Herald or Guild Page
to show as 'collected' here on Warcraftpets. I am not sure what I may have or have not done. I would appreciate knowing where and how to arrange for them to join my other pets in the stable and count. Mine are both upgraded to rare.
thanks
Tekulve

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Quintessence
Site Admin
 
Posts: 2433
Joined: June 4th, 2008
Pet Score: 6344
Realm: Proudmoore-US

Re: My collection has plummeted to 2 (TWO) pets.

Postby Quintessence » September 29th, 2018, 3:45 am

I'm not sure what could be causing the WarcraftPets total unique pet count to drop. It's possible the Bnet Armory is being updated and/or acting up. Hopefully it will resolve itself in a couple of days. I'll send a report over to our lead web developer if users are still experiencing a drop in their total unique pet count.

Also, please keep in mind that Pet Score does not equate to total unique pets collected. You might see total unique pets collected go up, but Pet Score stay the same or go down. This is because the score takes into account pet level as well. If a player adds a lot of new pets to their collection, many might still be low lvl pets, which impacts the overall score. You can learn more about Pet Score here: https://www.warcraftpets.com/help/#petscore
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Quintessence
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Posts: 2433
Joined: June 4th, 2008
Pet Score: 6344
Realm: Proudmoore-US

Re: My collection has plummeted to 2 (TWO) pets.

Postby Quintessence » September 29th, 2018, 3:45 am

Tekulve2018 wrote:Hiya all
This post made me wonder something about my collection. I have never been able to get the Guild Herald or Guild Page
to show as 'collected' here on Warcraftpets. I am not sure what I may have or have not done. I would appreciate knowing where and how to arrange for them to join my other pets in the stable and count. Mine are both upgraded to rare.
thanks


The Herald and Page are notoriously finicky. Reviewing your Bnet Armory page, it says the character listed has not collected the Herald or Page (horde versions). Are these the 2 you're referring to? The alliance Herald and Page are appearing fine, and are flagged correctly as "collected" here on WarcraftPets.
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Sparroew
 
Posts: 2
Joined: February 7th, 2015
Pet Score: 6211
Realm: Thrall-US

Re: My collection has plummeted to 2 (TWO) pets.

Postby Sparroew » September 29th, 2018, 9:29 am

Tekulve2018 wrote:Hiya all
This post made me wonder something about my collection. I have never been able to get the Guild Herald or Guild Page
to show as 'collected' here on Warcraftpets. I am not sure what I may have or have not done. I would appreciate knowing where and how to arrange for them to join my other pets in the stable and count. Mine are both upgraded to rare.
thanks
Tekulve


I remember fighting with this too on my collection. I think the way I finally resolved the issue was to temporarily set my main character in the website to the alliance character that had collected the pets and then updated the collection. Those pets are unique to each character rather than account or even faction.

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Ambervon
 
Posts: 1
Joined: April 27th, 2013
Pet Score: 5807
Realm: Bladefist-US

Re: My collection has plummeted to 2 (TWO) pets.

Postby Ambervon » September 29th, 2018, 3:32 pm

Noticed this today when I updated my collection - my pets went down by 9. :(

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Elmarc
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Posts: 60
Joined: November 22nd, 2010
Pet Score: 5983
BattleTag®: Elmarc#2151
Realm: Azjol-Nerub-EU

Re: My collection has plummeted to 2 (TWO) pets.

Postby Elmarc » September 30th, 2018, 3:46 am

I have a similair problem. My unique pet count is down about 30 pets. when I update on the site sometimes it goes down to 2, but after another update (reimport) it goes back up to 919 for now, but yesterday it was saying 930. The armory page is listing all my pets. 949. Hopefully it will be fixed soon :)

As a side note (if it could possibly help find the issue). I usually update this site as well as wowprogress at the same time. It seems to be updating correctly there.

Edit: i'm not 100% sure, but it seems there are different pets missing from my collection as when i was looking yesterday. It's also pets I obtained a long time ago like Crawling Claw and Blue / Golden Mini Jouster. Not recently aquired ones.

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Ultima9
 
Posts: 1
Joined: June 14th, 2014
Pet Score: 3900
Realm: Stormrage-US

Re: My collection has plummeted to 2 (TWO) pets.

Postby Ultima9 » September 30th, 2018, 9:17 am

I too have seen my total pet count jump around a bit - although not as drastic as the OP. Mine has hovered around being 2-4 pets off my actual count seen in-game.

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Antaeus
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Posts: 76
Joined: January 29th, 2013
Pet Score: 5973
BattleTag®: antaeus#2789
Realm: Aerie Peak-EU

Re: My collection has plummeted to 2 (TWO) pets.

Postby Antaeus » September 30th, 2018, 12:05 pm

Mine dropped by 30 the first time I updated collection then by another 200 the next time now I get this error when updating

ALERT: Your character was not found. Check your Armory profile. If you see "Character Not Available," it's likely due to a recent merging of your realm. If you have a character on a different realm, we suggest that you switch to that character until Blizzard resolves this issue. Note that characters must be level 10+ to import a collection.

Tried changing it to a 110 on another server but still get same problem. Also tried what Kixxot suggested but it didn't work for me.

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Feliciamarie
Top Rater
 
Posts: 175
Joined: October 17th, 2008
Pet Score: 6270
BattleTag®: Noodles#11695
Realm: Whisperwind-US

Re: My collection has plummeted to 2 (TWO) pets.

Postby Feliciamarie » September 30th, 2018, 3:50 pm

Just happened to me as well. At least 20 pets were lost. It’s not WCP. I checked my armory and it’s not showing pets that I have in game nor pets I’ve bought from the b.net store :(

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FuxieDK
 
Posts: 729
Joined: July 27th, 2009
Pet Score: 6039
BattleTag®: FuxieDK#2678
Realm: Draenor-EU

Re: My collection has plummeted to 2 (TWO) pets.

Postby FuxieDK » September 30th, 2018, 4:19 pm

Kixxot wrote:The same happened to me. To fix it:

I went to "Manage Account"

Above your score, there is a selection "Connected Realm" - Make sure it is checked.

I do not know if it is a new item or if I unchecked it by mistake, but that is what the issue was in my case.

Mine went from 986 to 841.. Enabling "Connected Realm" have made no change... Besides, Draenor-EU isn't connected to any other realm..

I have 1000+ as I have Hearthy..

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Quintessence
Site Admin
 
Posts: 2433
Joined: June 4th, 2008
Pet Score: 6344
Realm: Proudmoore-US

Re: My collection has plummeted to 2 (TWO) pets.

Postby Quintessence » September 30th, 2018, 6:27 pm

It appears that receiving data from the API is not working properly at the moment. This is likely also causing the drop in total collected pet count.

From the API Bnet Forums:
https://us.battle.net/forums/en/bnet/topic/20769387154
https://us.battle.net/forums/en/bnet/topic/20769387142

We'll have to wait for Blizzard to fix this issue on their end. Apologies for the inconvenience.
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Fiorela
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Posts: 72
Joined: October 18th, 2010
Pet Score: 5767
BattleTag®: FelixArgyle#1765
Realm: Moon Guard-US

Re: My collection has plummeted to 2 (TWO) pets.

Postby Fiorela » October 8th, 2018, 3:03 am

My collection wont update...


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