Uka wrote:Yes, it is an error from Blizzard's side. But at least WarcraftPets can give us back the manual update for this one pet!
I think it would be better to have some cheaters, than to wait for the Armory to be corrected...
Our system can accommodate fixes for some
Armory bugs. But we never anticipated that a bugged pet would only affect users in one region. Therein lies the problem.
We do have the ability to "turn on" manual additions of bugged Armory pets. But when that pet is only bugged in one region, as Murkalot is in the EU, the fact that it's working everywhere else will cause the manual addition option to reset once any US collector adds him to their collection via Armory import. In turn, that action will wipe the manual additions of the pet across the board. So turning on manual additions (which are not region specific) won't help.
The manual addition process was intentionally designed that way to automatically undo manual additions made by people who do not actually have the pet. We thought we were being thorough. But this "smart" design combined with the regional aspect of this bug creates an issue that we cannot easily address.
We know this sucks for you EU folks. We really do. But this isn't something we can easily fix without a lot of rewriting of our back end. On top of that, Blizzard could fix the issue on their end without warning which could cause further complications with any fix we put into place on our end.
So at this point, we urge everyone affected by this Murkalot bug to use the EU WoW forums and make Blizzard aware of the issue. Hopefully they will fix it on their end soon.