Quintessence wrote:Developers are still trying to pin down the problem and fix it. They haven't forgotten about us, but it seems like it's an especially tricky bug, so the most we can do is hang in there and wait a bit more.
Emetai wrote:I got a generic answer back from the GM, be prepared for that lol...
If they try to give you the run around, threatening to stop paying your subscription always works a treat. Also mention you are at an unfair advantage since others have received it but you haven't.
The GM told me blizzard has hotfixed this and the safari hat was mailed in the first char i logged in the game. But i logged in all of my 13 chars and don´t have a single safari hat.
So i re-open the ticket telling all history again and now i have 15 hours to get a answer - If i was a gm i just check all chars of the consumer and mail him the hat. So easy to do.