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Armory update issue

Posted: March 22nd, 2014, 5:38 pm
by Jodymac76
Is anyone else having issues with armory. It wont update to reflect my new addiction, the treasure Goblin. Since it doesn't show me with it in armory, then I cant update my collection to reflect it. :(

Re: Armory update issue

Posted: March 22nd, 2014, 6:39 pm
by Quintessence
This is a known issue that happens quite frequently with newer pets. It takes some time before Blizzard adds new pets to the armory.

Until Blizzard adds this pet to the armory, there's a work around for adding the Treasure Goblin to your collection. Under the Update Collection tab there is an option to manually check this pet off. After the pet has been added to the armory, we'll remove this option and any future imports will update your collection to reflect armory data.

Sorry for the inconvenience, we hope Blizzard updates the armory soon!

Re: Armory update issue

Posted: March 22nd, 2014, 7:51 pm
by Beana
Any news on Hyjal actually being updatable again?

Re: Armory update issue

Posted: April 2nd, 2014, 10:34 am
by Sakera
I am also having issues updating my collection with the Treasure Goblin. It shows on my armory but you just can't see the image of it. Also, I just noticed that it isn't counted in my Armory count of pets. So it would seem that it is still not technically fully there as far as the Armory is concerned.

I tried manually adding it to my collection here, but I just get this message:

ALERT: According to the Armory, you do not have this pet. If you're certain you've collected it, log out of WoW and exit the game completely. Then try reimporting your pets using the button below.

Re: Armory update issue

Posted: April 2nd, 2014, 1:14 pm
by Squeeky
Ditto, just did an import and it dropped both Dread Hatchling and Treasure Goblin, even though both are on my Armory (without pics), and clicking "Got it" failed with the armory warning.

Re: Armory update issue

Posted: April 2nd, 2014, 1:55 pm
by Drewsome
Squeeky wrote:Ditto, just did an import and it dropped both Dread Hatchling and Treasure Goblin, even though both are on my Armory (without pics), and clicking "Got it" failed with the armory warning.
Same thing happened to me this morning.

Re: Armory update issue

Posted: April 2nd, 2014, 2:39 pm
by Meneldill
Yeah the same thing happened to me. It dropped the two pets. Armory doesn't seem to be showing the treasure goblin, but the dread hatchling is definitely there in the armory. I can't select got it for either of these pets here (it gives the warning)

Re: Armory update issue

Posted: April 2nd, 2014, 4:14 pm
by Breanni
It’s a bug on Blizzard’s end with two pets (the Treasure Goblin and Dread Hatchling). While they are technically showing in the Armory, they are not being returned on import for some reason. So to create a workaround, we’ve temporarily flagged them as pets that can be added manually.

You can add them by going to “Update Collection” and scrolling down where you’ll see an option to add them. They will be added a level 1 pet, but anyone that had imported before should still keep the level shown in their last import. Until this bug is fixed on Blizzard's end, however, their levels will not increase.