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TCG Loot Card redemption page is not working

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Strumpet101
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TCG Loot Card redemption page is not working

Postby Strumpet101 » September 23rd, 2013, 9:14 am

The loot card redemption page for the TCG has not been working for the past week.

There is a sticky about it on the Customer Service Forums.

There is no ETA, and there has (as of 8 AM Mountain time Monday) been no update since I got my birthday present loot cards on Friday.

It is very frustrating and hopefully will be fixed soon, but in the meantime, if you want that pet TODAY, you'll be disappointed.

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Luciandk
 
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Re: TCG Loot Card redemption page is not working

Postby Luciandk » September 23rd, 2013, 11:50 am

Managed to get it to work with some finaggling. Have noscript and disable scripts on the page, then clear cookies for the page. And it worked. Allowing me to redeem a pet successfully.

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Strumpet101
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Re: TCG Loot Card redemption page is not working

Postby Strumpet101 » September 23rd, 2013, 1:28 pm

Luciandk wrote:Managed to get it to work with some finaggling. Have noscript and disable scripts on the page, then clear cookies for the page. And it worked. Allowing me to redeem a pet successfully.



You're the only one who can then -- I, and numerous others , if you check the sticky post on the forums, have disabled scripts, cleared cookies etc.

We are able to get a drop down list that includes no US realms.

Good for you.

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Amritasya
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Re: TCG Loot Card redemption page is not working

Postby Amritasya » September 23rd, 2013, 8:45 pm

The promotion redemption site seems to be working now. A blue post on the sticky on the Customer Service Forum confirmed the fix!

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Strumpet101
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Re: TCG Loot Card redemption page is not working

Postby Strumpet101 » October 3rd, 2013, 4:41 pm

Amritasya wrote:The promotion redemption site seems to be working now. A blue post on the sticky on the Customer Service Forum confirmed the fix!


Yes!! I should have updated here, but was out of town. It is indeed working!

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Finnelis
 
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Re: TCG Loot Card redemption page is not working

Postby Finnelis » October 4th, 2013, 6:14 am

On that subject, a small question from a tamer unused to TCG redemption codes. Is there a difference between US and EU cards, do redemption codes work on all server regardless of where the card was actually sold?

Thank you kindly for your answers.

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Bretonas
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Re: TCG Loot Card redemption page is not working

Postby Bretonas » October 4th, 2013, 7:08 am

Finnelis wrote:On that subject, a small question from a tamer unused to TCG redemption codes. Is there a difference between US and EU cards, do redemption codes work on all server regardless of where the card was actually sold?


Loot Cards from US or EU work on either region. So u can use EU cards on US server or US cards on EU server. I'm on a UK Server and got the cards shipped from US. Only exceptions would be Asian Cards, I don't think they will work.

[source]: http://www.wowtcgloot.com/faq.htm#lootregion


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