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Where do they go? (Greyed out pets)

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Catalytic
 
Posts: 146
Joined: December 18th, 2011
Pet Score: 4337
BattleTag®: Lyrics#1788
Realm: Greymane-US

Where do they go? (Greyed out pets)

Postby Catalytic » March 6th, 2016, 9:13 pm

I know this topic must have come up before but I'm not having luck with the search.

Is there a fix *we* can do when pets are greyed out? Some of my promotion pets are greyed out (Murkidan, Graves, Baneling, Treasure Goblin, Mr. Chilly, etc)

I've opened a ticket, but 24 hour response time, and I'm trying to do the weekly pvp quest, sigh. Is there anything I can do on my end to get them working? TIA

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Darolyn
 
Posts: 483
Joined: October 16th, 2011
Pet Score: 4944
BattleTag®: Thaliana#1794
Realm: Kael'thas-US

Re: Where do they go? (Greyed out pets)

Postby Darolyn » March 7th, 2016, 11:54 am

This is a known bug. There's a blue post on the wow forums about it:

http://us.battle.net/wow/en/forum/topic ... page=8#157

Try their fixes, if that doesn't help, go on to the battle.net web and do a live chat to get them to 'nudge' your account.

I believe most are resolved through an email address update in account management. You don't have to CHANGE the email address, just update it (delete and re-enter).

Hope this helps!
Thaliana#1794 - My WoW account has 50 toons, so I would so greatly appreciate people creating toons on Kael'Thas or Ghostlands to trade with me. <3

User avatar
Catalytic
 
Posts: 146
Joined: December 18th, 2011
Pet Score: 4337
BattleTag®: Lyrics#1788
Realm: Greymane-US

Re: Where do they go? (Greyed out pets)

Postby Catalytic » March 7th, 2016, 5:11 pm

Thanks much, I knew there had to be a blue post somewhere about it.


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