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Just got an answer on my ticket.
" This is Chaokachu and I will be taking care of ya today :D You will receive the pet once it actually goes live. There was a small mix up where it went on sale on our site before it's even out yet. It will be officially out soon and that is when it will pop up in your mailbox."
As of 14tj June at 17.30 euopean time i was able to redeem the code
Got mine on spanish RPPVP Shendralar server. Rolled a DK and farmed for the rare ones, like Minfernal etc. Found all those that i still needed and 3 rare Lofty Libram, all same breed. they spawn everywhere (in the houses, on the grass, edge of the crater near spellcasters)